Zoto - Customer Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Help & FAQ
What is the Zoto Refer and Earn Program?
What is the benefit?
What is my Referral Code, how do I find it?
Can I invite anyone?
Is there a limit on the number of invites I can send?
See all 22 articles
How will I get to know whether my recharge transaction has been successful?
Does the recharge happen immediately?
What if I do not receive any recharge from the mobile operator for my successful transaction on Zoto?
My recharge appears “Recharge Pending”. What does this mean?
Is there any extra charge for recharging?
See all 23 articles
Is it safe to recharge online?
How can I make the payment?
What is CVV or CV2?
How to verify your card.
What does it mean for my transaction to be In-queue?
See all 10 articles
What is ZotoCash?
How do I use my ZotoCash?
How do I know if the amount available in my Zotocash account is sufficient for a transaction?
How do I see my ZotoCash balance?
Do Zotocash points expire?
See all 7 articles
Do I need to contact my bank?:
How will I get notifications for transactions or refunds?
What if my recharge fails mid-way?
Can I save my card on Zoto?
How do I check my ZotoCash balance?
See all 12 articles
How can I edit my account details?
Where can I find my order history?
What do i do when i forget my pin?
How can I change my registered mobile number?
How can I edit my profile?
See all 6 articles
How to Make Bill Payment on Zoto?
How do i top up the balance for my bill payment?
How to subscribe for Data
Feedback & Contact
Besides firstname.lastname@example.org, is there any other way to get in touch with Zoto?
I have a question about Zoto that is not clarified here. What do I do?
How soon will you get back to me?
I want to give a feedback!
I have a couple of suggestions for Zoto. Who do I need to convey them to?